Privacy Policy
Last updated: 2026-09-13
This Privacy Policy explains how GoGo Team ("we", "us") collects, uses and protects personal data when you use the Go-Go: Friends & Games mobile application and the website https://gogoteam.live (together, the "Service"). Go-Go helps gamers find teammates: you publish what you want to play, other players respond, and you chat with them.
If you have any questions, contact us at support@gogoteam.live.
1. Who can use Go-Go
Go-Go is intended for people aged 16 and older. We do not knowingly collect data from younger users. If you believe a child under 16 uses the Service, write to us and we will delete the account.
2. Data we collect
| Category | What exactly | Where it comes from |
|---|---|---|
| Account | Phone number or email address, password hash, identifiers of Apple, Google or Discord accounts you sign in with | You, sign-in providers |
| Profile | Username, display name, gender, date of birth (we show only your age), spoken languages, country, "about me", chosen avatar | You |
| Content | Search cards (game, platform, skill, text), responses, chat messages, reports and feedback you send | You |
| Device & technical | Push notification token, device type, app version, app language, IP address in server logs, crash reports | Your device |
| Usage | Events inside the app (for example, "search started"), used in aggregated form | Your device |
| Purchases | Subscription tier, store, renewal and expiration dates. We never receive your card details | Apple App Store / Google Play via RevenueCat |
We do not collect precise location, contacts, photos from your gallery, or advertising identifiers, and we do not track you across other companies' apps or websites.
3. How we use data
- Provide the Service — create your account, show your profile and search cards to other players, deliver messages and notifications. Legal basis: performance of the contract.
- Matching — recommend players based on your games, languages and skill ("Smart Match"). Contract.
- Safety and moderation — detect spam, scams, harassment and illegal content, review reports, block abusive accounts, prevent SMS fraud and bots. Legitimate interest and legal obligations.
- Subscriptions — activate and manage paid plans. Contract.
- Improve the app — crash analysis and aggregated usage statistics. Legitimate interest.
- Communication — verification codes, password reset, important service notices. Contract.
We do not sell personal data and do not use it for third-party advertising.
4. What other users see
Other players can see your username, display name, avatar, age, gender, languages, country, "about me", online status and your search cards. Your email address and phone number are never shown to other users. Chat messages are visible only to participants of the chat.
5. Service providers
We share data only with providers that help run the Service, under data processing agreements:
| Provider | Purpose | Data |
|---|---|---|
| Hosting provider | Servers, database, backups | All data stored by the Service |
| Twilio | Sending and checking verification codes (SMS / email) | Phone number or email |
| SendGrid (Twilio) | Password reset emails | Email address |
| Google Firebase | Push notifications, crash reports, app integrity checks (App Check), aggregated analytics | Device token, crash data, app instance ID |
| Sentry | Error monitoring | Technical error details, no message contents |
| RevenueCat, Apple, Google | Processing and validating subscriptions | Anonymous app user ID, purchase status |
| Anthropic | Automated moderation | Only the text being checked (search card text, chat messages, profile text). Anthropic does not use it to train models |
| Apple, Google, Discord | Sign in, if you choose it | Identifier, email, name as provided by you |
Some providers are located outside your country (for example, in the USA). Transfers are protected by Standard Contractual Clauses or equivalent safeguards.
We may disclose data if required by law or to protect users from serious harm.
6. Automated moderation
Search cards, profile texts and chat messages may be automatically checked for spam, scams, sexual content and harassment. Automated checks can hide clearly violating search cards; decisions to block an account are reviewed by a human moderator.
7. How long we keep data
- Account and profile — while your account exists.
- Deleted accounts — the account is hidden immediately and all sessions are closed; the data is permanently erased after 30 days (signing in during this period restores the account).
- Chat messages — until one of the participants deletes the account (then after the 30-day period).
- Reports and moderation records — up to 1 year after the case is closed; for blocked accounts — up to 1 year after blocking.
- Server logs — up to 30 days. Backups — up to 30 days.
- Subscription records — as required by tax and accounting law.
8. Your rights
You can: access your data, correct it in the app, delete your account in the app (Profile → Settings → Delete account) or via https://gogoteam.live/support/delete-account, request a copy of your data, object to processing or restrict it, and withdraw consent. Residents of the EU/UK may also lodge a complaint with a supervisory authority. To exercise your rights, email support@gogoteam.live; we answer within 30 days.
9. Security
Data is transferred over encrypted connections (TLS). Passwords and verification codes are stored only as hashes. Access to the admin panel is restricted and logged. No method is 100% secure, but we continuously work to protect your data.
Links and usernames from other services are not allowed in Go-Go — that is how scammers pull people out of the app. If you do follow a link or continue talking in another app, your data there is handled by that resource's owner: we do not control it, do not moderate it, and are not responsible for what happens. Please report such attempts with the Report button — we review reports within 24 hours and may block the offender.
10. Changes
We will notify you in the app before material changes take effect. The date at the top shows the latest version.